LiveAgent
All-in-one helpdesk and live chat software for customer support teams.

Overview
LiveAgent Review: Complete Helpdesk and Live Chat Software
Modern businesses need fast and reliable customer support systems to handle growing customer expectations. Managing support requests across email, live chat, calls, and social media can become difficult without a centralized platform. LiveAgent is built to solve this challenge by providing an all-in-one customer support and helpdesk solution.
LiveAgent combines live chat, ticketing, call center support, automation, and omnichannel communication into a unified platform that helps businesses streamline support operations and improve customer experiences.
Key Features
Live chat support system
Multi-channel ticketing
Built-in call center support
Social media integrations
Real-time visitor monitoring
Workflow automation
SLA management tools
Shared team inbox
Customer portal and knowledge base
Email ticket management
Chat routing and assignments
CRM integrations
Analytics and reporting dashboard
Mobile support applications
Automated ticket distribution
Customizable chat widgets
Video call support
API and developer tools
Team collaboration features
Customer satisfaction tracking
Tool Information
Pricing
$9/agent/month
Pricing Model
Freemium
Category
Customer Support & Live Chat
Platform
Web / iOS / Android
Last Updated

