OpenPhone

AI-powered business phone system for calls, messaging, customer communication, and team collaboration.

Overview

What is OpenPhone?

OpenPhone is a cloud-based business phone platform that helps companies manage customer communication through calls, text messages, voicemail, and AI-powered collaboration tools. Unlike traditional business phone systems that require expensive hardware and complicated installations, OpenPhone operates entirely in the cloud, allowing teams to communicate from anywhere using desktop or mobile devices.

Built with modern businesses in mind, OpenPhone combines voice calling, messaging, AI automation, and shared communication workflows into a single platform. Whether handling customer inquiries, supporting clients, managing sales conversations, or collaborating internally, OpenPhone provides businesses with a centralized communication hub that improves responsiveness and operational efficiency.

The platform is especially popular among startups, remote teams, agencies, service providers, and small businesses that need a flexible communication solution without the complexity of legacy phone systems.

Key Features


  • Cloud-based business phone system

  • AI call summaries

  • AI voicemail transcription

  • Business calling

  • SMS and MMS messaging

  • Shared business phone numbers

  • Call routing and forwarding

  • Auto-replies and snippets

  • Shared team inbox

  • Contact management

  • Business voicemail

  • Call recording

  • Internal team comments

  • Workflow automation

  • CRM integrations

  • API access

  • Desktop and mobile applications

  • Analytics and reporting

  • Enterprise security and administration

  • International calling support

Tool Information

Pricing

From approximately $19/user/month

Pricing Model

Subscription

Category

Video Conferencing & Comms

Platform

Web / iOS / Android

Last Updated

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