Tiledesk
Open-source AI chatbot and customer engagement platform for support and automation.

Overview
Tiledesk Review: Open-Source AI Chatbot and Customer Engagement Platform
Customer communication and AI automation have become essential for modern businesses looking to improve support efficiency and customer engagement. Tiledesk is designed to help businesses automate conversations, manage customer support, and build AI-powered chat experiences through an open-source and highly customizable platform.
Tiledesk combines live chat, AI chatbots, workflow automation, ticketing, and omnichannel messaging into one flexible customer engagement solution suitable for businesses of all sizes.
Key Features
AI-powered chatbot platform
Open-source customization
Live chat support system
GPT-powered virtual assistants
Omnichannel messaging support
WhatsApp integration
No-code chatbot builder
Workflow automation tools
Ticketing and support management
Shared team inbox
CRM integrations
Analytics and reporting dashboard
API and developer tools
Multi-language chatbot support
Customer segmentation features
Automated conversation routing
Mobile-friendly interface
Team collaboration tools
Webhook and automation support
Knowledge base integration
Tool Information
Pricing
$25/month
Pricing Model
Freemium
Category
Customer Support & Live Chat
Platform
Web / iOS / Android
Last Updated

